About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls; staffing and paperwork; food management; customer relations and service; store cleanliness; marketing; profitability; and adherence to company policies, procedures, and standards. The Assistant Manager sets an example for the crew and helps ensure attendance, punctuality, and work schedules are maintained. On-the-job orientation and training are provided. The role also includes general store duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The posting also describes delivery-specific duties, including delivering products and promotional materials, and lists driver qualifications such as a valid driver’s license and access to an insured vehicle. Work takes place in a restaurant with changing temperatures, food odors, cornmeal dust, cramped areas, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, squatting, reaching, and continuous hand use. Delivery duties may involve driving, walking, carrying products, and climbing stairs in varying weather conditions.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to understand and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards, access to an insured vehicle that can be used for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain and delivery locations, including multi-story buildings and private homes.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, and cash control.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, cleanliness, and adherence to standards and policies.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Set an example for crew members and maintain attendance and punctuality standards.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • When performing delivery duties, deliver products to customers and distribute flyers and door hangers.
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