Assistant Manager (01560) - 9511 Lackland Rd

Domino's Franchise•Overland, MO

About The Position

The Assistant Manager supports the smooth operation of the store and helps deliver exceptional customer experiences. This role oversees daily operations, manages shifts, supports and develops team members, and works with the store manager to implement company policies and initiatives. The Assistant Manager also helps maintain food quality and safety, manage cash and inventory, coordinate staffing, and identify opportunities to improve efficiency and profitability in a fast-paced environment.

Requirements

Proven experience in a leadership or supervisory role; food service experience is preferred.
Strong customer service skills and a friendly, professional, empathetic demeanor.
Excellent money management abilities and proficiency with basic mathematical calculations.
Ability to multitask and thrive in a fast-paced, high-pressure environment.
Effective communication and interpersonal skills, including the ability to collaborate across all levels.
Strong problem-solving abilities and attention to detail.
Knowledge of food safety regulations, practices, and sanitation standards.
Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
Ability to regularly lift up to 25 pounds and stand for extended periods.
Proficiency with point-of-sale (POS) systems and basic computer skills.
Experience with inventory management and order placement.
Ability to train, mentor, and develop team members.
Strong organizational and time management skills.
Analytical mindset and ability to interpret operational data and metrics.
Assertive yet supportive leadership style that motivates and inspires team performance.

Nice To Haves

High school diploma or equivalent (preferred).
Experience in the food service industry.

Responsibilities

Oversee daily store operations and manage shifts to ensure consistent service delivery.
Lead, motivate, and support team members in achieving performance goals and maintaining morale.
Handle cash management and financial transactions accurately and transparently.
Maintain high standards of food quality, safety, and sanitation.
Provide excellent customer service and resolve customer inquiries or concerns professionally and empathetically.
Train and develop new team members and encourage continuous improvement.
Manage inventory levels, analyze stock data, and place orders as needed.
Maintain a clean, organized, and welcoming work environment that reflects brand standards.
Collaborate with the store manager to implement company policies, procedures, and strategic initiatives.
Analyze operational metrics and identify opportunities to improve efficiency and profitability.
Help create a positive, inclusive, and productive work atmosphere where team members feel valued.
Assist with scheduling and coordinating staff to ensure adequate coverage during peak and off-peak hours.