Part Time Assistant Manager - Storage Property

Absolute Storage Management•Louisville, KY

8h•Onsite

About The Position

The Assistant Manager, also known as a Client Happiness Hero & Master of Multitasking, is responsible for assisting customers with renting units in-person, via phone, and through other advertising/marketing opportunities. This role enhances sales through rentals, insurance, and moving supplies, and provides excellent customer service by identifying storage needs and offering solutions. The Assistant Manager guides new customers through rental processes, resolves issues professionally and positively, and maintains the daily cleanliness and organization of the office, restrooms, grounds, and vacant units. They also keep well-organized records, perform minor maintenance tasks, and conduct regular property inspections. Additionally, the role involves shopping local competitors, reporting gathered information, performing marketing functions, monitoring rates and specials, and handling daily administrative tasks including cash handling, receipt balancing, collections, payment processing, bank deposits, and auctions. At participating locations, the Assistant Manager may also assist tenants with rental truck services.

Requirements

High school diploma/GED required
At least one year of experience in property management experience preferred
For positions that involve driving, a valid driver’s license and reliable transportation are required

Nice To Haves

Experience in sales or retail environment preferred
Experience in fast-paced, customer service-related environment preferred

Responsibilities

Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities
Enhance sales through rentals, insurance and moving supplies
Provide excellent customer service by identifying storage needs and offering solutions
Guide new customers through rental processes
Resolves issues professionally and positively
Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units
Keep well-organized records
Perform minor maintenance tasks
Conduct regular property inspections to ensure timely and consistent completion
Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments
Perform additional marketing functions as needed
Monitors rates, specials, and revenue-related factors
Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.