Assistant Manager(05940) - 400 Hwy. 16 E
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and ensuring that team members do the same. Duties also cover staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, attendance, marketing, and profitability. The position also performs general store team-member duties, such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery may be part of the work, with product and promotional materials delivered within a designated area. The work involves a range of physical activities and conditions, including standing, walking, lifting and carrying supplies, reaching, bending, and occasionally climbing stairs or a ladder. Team members may encounter hot and cold areas, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather. Advancement opportunities may include general manager, franchisee, or Manager Corporate Operations.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to follow company policies and procedures and expect the same of the crew.
- Ability to comprehend and provide correct written instructions.
- Verbal communication skills to communicate with customers and coworkers and process orders in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Writing and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle usable for delivery.
- Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies, reaching, bending, and occasionally climbing stairs or a ladder.
Responsibilities
- Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure policies and procedures are followed.
- Handle staffing, paperwork, food management, scheduling, store standards, cleanliness, customer service, attendance, marketing, and profitability.
- Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility.
- Deliver products and promotional materials within the designated delivery area when required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
