Assistant Manager BOH - Gilbert, AZ

Fogo de Chão • Gilbert, AZ

4d

About The Position

Fogo de Chão is hiring a Restaurant Assistant Manager to help deliver an unforgettable dining experience while supporting the company’s team, guests, and communities. The role advises and supervises restaurant team members, supports their development and retention, and helps ensure guest satisfaction and safety. It also involves managing reservations and wait times, inventory and forecasting, food safety certifications, safety procedures, and the EcoSure program. The position requires occasional travel.

Requirements

• Five years of restaurant operations experience.
• High school diploma or equivalent.
• Proficiency in Microsoft Office.
• Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
• Ability to frequently lift and/or move up to 25 pounds.
• High endurance and the mental acuity and toughness to manage conflict and successfully handle high-stress situations.
• Occasional travel is required.

Nice To Haves

• Three years of knowledge of churrasco and churrascaria cuisine preferred.
• Bachelor’s degree in hotel or restaurant management is desirable; a combination of education and experience will be considered.
• Experience with Aloha Point of Sale, Hotschedules, Workday, GuestBridge, and MenuLink preferred.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain restaurant team members.
• Use GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure employees have completed and hold unexpired food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Manage inventory, forecasting, and targets.
• Promote EcoSure program management and action plans.
• Communicate and enforce safety policies and procedures.
• Ensure the safety of guests and team members.
• Deliver guest satisfaction with the overall experience.
• Organize and plan work, adapt priorities to changing situations, and drive results.
• Lead, coach, mentor, and provide feedback to team members.
• Collaborate with others and follow organizational policies, processes, and procedures.

Benefits

• Medical, dental, and vision insurance for full-time team members, available on the first of the month following the start date.
• Company-paid life insurance and short-term disability where allowed.
• Voluntary benefits including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED