Assistant Manager BOH - Gilbert, AZ

Fogo de Chão • Gilbert, AZ

2d

About The Position

Fogo de Chão is hiring an Assistant Manager to advise and supervise restaurant team members and support an unforgettable guest dining experience. The role includes attracting, developing, and retaining team members; managing reservations and wait times; maintaining food-handler certification compliance; promoting recognition; resolving guest concerns; and overseeing inventory, forecasting, targets, safety, and the EcoSure program. The Assistant Manager promotes Fogo de Chão’s values of teamwork, integrity, excellence, humility, and Deixa Comigo, while supporting team and guest safety and satisfaction.

Requirements

• Five years of restaurant operations experience.
• High school diploma or equivalent.
• Proficiency in Microsoft Office.
• Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
• Ability to frequently lift and/or move up to 25 pounds.
• High endurance and the mental acuity and toughness to manage conflict and handle high-stress situations.

Nice To Haves

• Three years of knowledge of churrasco and churrascaria cuisine.
• Bachelor’s degree in hotel/restaurant management.
• Experience with Aloha Point of Sale.
• Experience with Hotschedules.
• Experience with Workday.
• Experience with GuestBridge.
• Experience with MenuLink.

Responsibilities

• Advise and supervise restaurant team members.
• Attract, develop, and retain restaurant team members.
• Use GuestBridge/OpenTable to manage guest reservations and wait times.
• Ensure employees have completed and hold unexpired food-handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and resolve guest concerns.
• Manage inventory, forecasting, and setting targets.
• Promote EcoSure program management and action plans.
• Ensure safety policies and procedures are communicated and followed.
• Ensure guest and team member safety.
• Maintain guest satisfaction with the dining experience.
• Occasionally travel.

Benefits

• Medical, dental, and vision insurance for full-time team members, available on the first of the month following their start date.
• Company-paid life insurance, where allowed.
• Company-paid short-term disability, where allowed.
• Voluntary critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED