Assistant Manager (Tax Credit Compliance)

CAPSTONE REAL ESTATE SERVICES, INC.•Dallas, TX

3d•Onsite

About The Position

This role involves managing the financial operations of a community, including rent collection, payment processing, and financial reporting. The Assistant Manager will operate property management software, manage resident accounts, process invoices, and handle eviction procedures. Additionally, the position promotes resident satisfaction, acts as an on-site supervisor in the community manager's absence, and supports leasing activities. The role also requires promoting a positive image of the community and management company.

Requirements

High School or equivalent
Strong Math Skills
Driver's License

Nice To Haves

Bilingual preferred

Responsibilities

Completes daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments.
Prepares daily bank deposits and monthly close-out reports.
Processes invoices and payables.
Operates property management software, ensuring correct transaction entry and completing updates and backups.
Reviews resident files and accounting records to determine unpaid and/or late fees owed.
Communicates with residents regarding outstanding balances and implements procedures for collecting on delinquencies.
Enforces the lease to maximize revenue.
Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, and coding charges to appropriate Chart of Account codes.
Manages communication between the vendor/contractor, accounting, and the client/owner as needed.
Follows established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings.
Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, and processing the disposition in accordance with established procedures and legal requirements.
Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks, and managing the operation of the community.
Offers support and assists with leasing, showing apartments to prospects, completing follow-up, and processing applications.
Prepares leases and move-in documents.
Promotes a positive image of the apartment community and management company.