Assistant Store Manager (Full-time) - Hereford, TX

Hibbett•Hereford, TX

14d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, helping determine methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department, adherence to company policies and visual standards, and a commitment to outstanding customer service and merchandise promotion. The Assistant Manager assumes responsibility for the store when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position also assists with personnel recruiting, training, and evaluation; guides employees and customers across departments; monitors inventory, sales statistics, and expenses; and directs staff to ensure departmental standards are met. It includes maintaining customer service, performing administrative duties, and protecting company assets and financial information through effective internal controls. In the Store Manager’s absence, the Assistant Manager supervises employees, including interviewing and training, assigning and directing work, and resolving problems.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers in all departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and informing appropriate management or officials about potential fraud risks.
Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.