Assistant Store Manager CosmoProf Beauty 8818

CosmoProf•Meridian, ID

12d

About The Position

The Assistant Manager supports the Store Manager in leading store associates, delivering strong customer experiences, overseeing store operations, and maintaining brand standards. The role contributes to strategies and plans for achieving performance indicators and financial targets through business analysis, action planning, communication, and accountability. When the Store Manager is absent, the Assistant Manager is responsible for the primary duties outlined for the store leadership role. The position oversees daily selling and customer service, associate development, store operations, and safety and loss prevention. It also requires the ability to work in other stores from time to time. The work involves extended periods of standing and walking, recurring bending and reaching, and lifting moderately heavy items such as shipment or record boxes.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Ability to lead or support a team of associates to meet business objectives.
Ability to communicate effectively with the team and management.
Scheduling availability to meet the needs of the business.
Ability to perform the physical activities described, including prolonged standing and walking, recurring bending, crouching, stooping, stretching, and reaching, and lifting moderately heavy items.

Nice To Haves

At least 3 years of retail sales or customer service experience.
At least 1 year of prior management experience.
Cosmetology license.

Responsibilities

Supervise associates and support daily goals and activities that maximize sales and key performance indicators and build customer loyalty across in-store and omnichannel experiences.
Maintain brand standards, including merchandising, planograms, marketing, back rooms, and dress code.
Serve as a main point of contact for resolving customer issues and concerns; analyze store trends and anticipate customer demands.
Train, develop, coach, and counsel associates; recruit candidates and build a strong talent pipeline.
Hold team members accountable to company policies and expectations, resolve associate concerns, and communicate relevant company information.
Build effective working relationships with Store Manager peers and maintain timely communication with AM/DM.
Foster diversity, inclusion, and belonging.
Ensure company processes are executed through training, management, analysis, and continuous improvement, including omnichannel fulfillment such as SFS, SDD, and BOPIS.
Manage inventory through ordering and shipment processing; manage payroll hours and schedule appropriately for business needs.
Ensure store opening and closing procedures are performed correctly and follow through on company directives, assignments, and projects accurately and on time.
Maintain a safe store environment and ensure safety policies and procedures are followed.
Protect company assets by enforcing inventory and cash-control procedures related to shrink, damages, and banking.
Use available reporting, tools, and technology, and ensure compliance with HAZMAT training and procedures.