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Domino's Franchise•Valdosta, GA

About The Position

The Assistant Manager assists the General Manager with coordinating operations and taking ownership of tasks and assignments given to the team. The role includes supporting day-to-day operations such as cost, inventory, and cash control, as well as customer relations. Assistant Managers help develop other managers by setting an example and mentoring team members, enforce policies and procedures, encourage current employees, and recruit new team members. Additional duties include staffing, paperwork, food management, time management, maintaining a professional appearance and Domino’s image standards, providing excellent customer service and service recovery, ensuring attendance and punctuality, maintaining store cleanliness, and supporting marketing. The posting also describes general store-team duties and physical requirements, and includes delivery-specific duties and qualifications.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Dependable transportation to and from work.
For driving duties: valid driver's license with a safe driving record meeting company standards.
For driving duties: access to an insured vehicle that can be used for delivery.
For driving duties: navigational skills to read maps and locate addresses in the delivery area.
For driving duties: ability to navigate adverse terrain, including multi-story buildings and private homes.
For driving duties: far vision and night vision.

Responsibilities

Assist the General Manager in coordinating operations and carrying out assigned tasks.
Manage day-to-day cost controls, inventory control, cash control, and customer relations.
Develop and mentor team members and set an example for other managers.
Adhere to company policies and procedures and ensure the crew does the same.
Encourage current team members and recruit new employees.
Support staffing, paperwork, food management, and time management.
Maintain a professional appearance and promote Domino’s image standards.
Provide customer service and effective service recovery.
Maintain attendance and punctuality, store cleanliness, and support marketing.
Train on operational tasks and operate store equipment.
Stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean the store and equipment.
For delivery duties, deliver products and promotional materials, navigate to customer locations, and carry products while walking or climbing.