Assistant Store Manager (Full-time) - Waynesboro, MS

Hibbett•Waynesboro, MS

5d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on the store’s overall operations and administrative duties, including choosing methods and approaches to achieve store goals. The role requires knowledge of each product area or department, adherence to the policies, procedures, and standards in the visual manual, and a commitment to outstanding customer service and merchandise promotion. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position also supports personnel recruiting, training, and evaluation; helps guide employees and customers; monitors inventory, sales statistics, and expenses; and helps ensure store profitability and quality customer service. The Assistant Manager supervises employees in the Store Manager’s absence, including assigning and directing work, training staff, and resolving problems.

Requirements

Experience working in a retail environment.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel is preferred.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager and help establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to help ensure profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Help maintain quality customer service, including greeting customers and assisting multiple customers during peak periods.
Promote and sell Hibbett I City Gear services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring accurate and effective internal controls and reporting potential fraud risks to management or appropriate officials.
In the Store Manager’s absence, interview and train employees, plan and assign work, direct employees, and resolve problems.