Assistant Manager (05131) -1955 W Pensacola

Domino's Franchise•Tallahassee, FL

11h

About The Position

The Assistant Manager supports the General Manager by coordinating daily operations and taking ownership of tasks assigned to the team. The role includes cost, inventory, and cash controls; staffing, paperwork, food management, time management, customer relations, store cleanliness, and marketing. The Assistant Manager helps develop managers and team members by setting an example, mentoring, and encouraging current employees, while also recruiting new team members. The role requires adherence to company policies and procedures, professional appearance, punctuality, dependable transportation, and promoting Domino’s image standards. It also involves delivering great customer service and effective service recovery. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. Team members may also be required to deliver products by car to customers, deliver flyers and door hangers, and navigate delivery locations and adverse terrain.

Requirements

Knowledge of operational tasks and the ability to train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients, prepare products correctly at an advanced pace, process telephone orders, take inventory, and complete associated paperwork.
Communication skills, including the ability to understand and give written instructions and communicate verbally with customers and coworkers in person and by phone.
Ability to add, subtract, multiply, and divide accurately and quickly, and to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle usable for delivery.
For delivery duties: navigational skills to read maps and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

Assist the General Manager with coordinating daily operations and assigned team tasks.
Manage or assist with cost controls, inventory control, cash control, staffing, paperwork, food management, and time management.
Support customer relations, provide great customer service, and perform effective service recovery.
Develop managers and team members by setting an example, mentoring, and encouraging the team.
Recruit new team members and adhere to company policies and procedures.
Promote Domino’s image standards, maintain a professional appearance, and support attendance and punctuality expectations.
Maintain store cleanliness and participate in marketing.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean the store and equipment.
Deliver products by car to customers and distribute flyers and door hangers when required.