Assistant Manager - Retail

Love's Travel Stops & Country Stores•Syracuse, KS

About The Position

The C-Store Assistant Manager assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role leads a team in delivering exceptional customer service, managing processes, and carrying out strategies to grow sales and meet organizational goals. It includes hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, and fresh kitchen. The Assistant Manager supports the General Manager and collaborates with other managers on talent acquisition.

Requirements

  • At least 1 year of management experience in retail, a travel stop or convenience store, big-box retail, grocery, or a department store.
  • At least 1 year managing operations with an annual sales volume of $2 million or more.
  • At least 1 year affecting and interpreting budgets and profit and loss statements.
  • At least 1 year supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Valid driver’s license.
  • Ability to successfully complete a pre-employment drug screen, background check, and motor vehicle check.
  • Excellent communication and interpersonal skills, with a customer-satisfaction focus.
  • Strong customer service, rapport-building, salesmanship, and operational management skills.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.
  • Ability to work days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, and fresh kitchen operations.
  • Maintain a safe, clean, and well-maintained facility, including restroom and shower cleanliness, facility and equipment maintenance, and safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and take action to capture and capitalize on business opportunities.
  • Collaborate with managers on talent acquisition.
  • Lead a team in providing exceptional customer service and managing daily processes.

Benefits

  • Company-funded tuition assistance
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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