Assistant Manager(02672) - North Coliseum Boulevard

Domino's Franchise•Fort Wayne, IN

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and helps ensure the store meets its operating standards. Duties include staffing, paperwork, food management, working to a schedule, maintaining the store’s image and cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The description also includes general store-team duties and physical and driving requirements, including delivery responsibilities and the need for a valid driver’s license and access to an insured vehicle.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to stand for most tasks, walk short distances, sit for paperwork, lift and carry supplies, push or pull trays, and occasionally climb stairs or a ladder.
  • Ability to perform repeated bending, occasional crouching or squatting, continuous reaching, and frequent hand tasks.
  • Ability to carry delivery products while walking and climbing; delivery may require navigating five or more flights of stairs.
  • Ability to work under stress, perform repetitive tasks, work alone or with others, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to work in conditions that may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, cleanliness, and operating standards.
  • Provide great customer service.
  • Maintain attendance and punctuality and have transportation to and from work.
  • Contribute to store marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
  • For delivery duties described in the posting, deliver products to customers and distribute flyers and door hangers.
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