Assistant Manager(03859) - 5622 Cypress Gardens Blvd.

Domino's Franchise•Winter Haven, FL
•Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the success of the store and its staff during your shift. The role includes supporting and training team members, setting an example by following company policies and procedures, and managing store operations such as cost, inventory, cash, food, staffing, customer relations, cleanliness, marketing, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise ownership. The work involves operating store equipment, stocking and preparing products, processing telephone and in-person orders, taking inventory and completing paperwork, and cleaning equipment and the facility. It requires communication with customers and coworkers, accurate order entry and cash handling, and the ability to work independently or with others under pressure while meeting quality standards. Work takes place in a restaurant environment with varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Duties may also involve outdoor tasks in varying or adverse weather. Physical activities include prolonged standing, short-distance walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make rapid, precise movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds.
  • Reliable transportation to and from work.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost, inventory, cash, and food controls.
  • Manage staffing, paperwork, scheduling, customer service, attendance and punctuality, transportation to and from work, cleanliness, marketing, and profitability.
  • Follow all policies and procedures and expect the same from the crew.
  • Support and train team members and set a positive example.
  • Operate store equipment; stock ingredients and supplies; and prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Handle deliveries, including unloading and storing ingredients and supplies.
  • Maintain quality standards and make operational judgments and decisions.
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