Assistant Manager(06767) - 312 FM306 Ste 114

Domino's Franchise•New Braunfels, TX

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, food management, paperwork, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and expecting the same standards from team members. It includes providing great customer service and maintaining attendance, punctuality, a professional image, and store standards. Assistant Managers also perform general store team member duties as needed, such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may include delivering products and flyers within a designated delivery area. The job involves working in a restaurant environment with exposure to hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, driving, and frequent hand use. Deliveries may require navigating stairs and carrying products to customers.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by phone.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the described physical activities, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, driving, and frequent hand use.

Responsibilities

  • Oversee everything that happens during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure compliance with company policies and procedures.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain a professional image and adherence to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate store equipment, stock ingredients, and prepare products as needed.
  • Receive and process telephone orders, take inventory, and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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