The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, food management, paperwork, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and expecting the same standards from team members. It includes providing great customer service and maintaining attendance, punctuality, a professional image, and store standards. Assistant Managers also perform general store team member duties as needed, such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role may include delivering products and flyers within a designated delivery area. The job involves working in a restaurant environment with exposure to hot and cold temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, driving, and frequent hand use. Deliveries may require navigating stairs and carrying products to customers.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed