Assistant Store Manager (Full-time) - Greenville, AL

Hibbett•Greenville, AL

5d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for achieving store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and provides outstanding customer service. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained to perform Store Manager responsibilities. The Assistant Manager helps oversee store assets, personnel, inventory, sales, expenses, merchandising, and department responsibilities. The role also includes directing staff, supporting recruiting and training, carrying out administrative duties, promoting and selling merchandise and services, and protecting company assets and financial information through effective internal controls.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team-player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and overall store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide assistance to customers, including during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and by informing management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.