Assistant Manager

Hibbett•Santa Fe, NM

7d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including methods and approaches for achieving store goals. The role requires knowledge of each product area or department, adherence to company policies and standards, and a focus on outstanding customer service and merchandise sales. The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and maintain focus on overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling, and for meeting departmental and overall store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide employees and customers with knowledge and guidance across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties as needed.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.