Assistant Manager - Montair at Somerset Hill

Olympus Property•Tumwater, WA
•Onsite

About The Position

The Assistant Manager at Montair at Somerset Hill supports residents and manages business operations, maintains accurate financial records, and fosters a collaborative and supportive work environment. The role calls for an entrepreneurial, goal-oriented, systematic approach and attention to detail, along with comfort working in an office and speaking with residents in person. The Assistant Manager may also support the Leasing team by showing apartments, assisting residents, contributing to retention efforts, and participating in community events. The position maintains confidential resident and office files, handles property receipts and rental collections, responds to resident concerns, and supports leasing and move-in readiness. The Assistant Manager also fills in for the Business Manager (Property Manager) when needed and helps monitor local market conditions that may affect occupancy or property income. The stated schedule is Monday through Friday, 9 AM–6 PM, with hours that may vary slightly, plus flexibility for after-hours resident events and/or the first weekend of each month.

Requirements

  • Onsite experience at an apartment community as an Assistant Manager or as a cross-trained Leasing Consultant.
  • Availability for a full-time Monday–Friday schedule, 9 AM–6 PM; hours may vary slightly.
  • Flexibility for after-hours resident events and/or the first weekend of each month.

Nice To Haves

  • RealPage, Knock, or Onesite software experience is strongly preferred.

Responsibilities

  • Embody Olympus Property's core values of Customer Care, Teamwork, Trust, Family, and Fun.
  • Maintain office and resident files with integrity and in a confidential, secure manner.
  • Safeguard monies received at the property, ensure they are deposited and entered into the operations system promptly, and deposit receipts before the bank closes each day.
  • Respond promptly to resident comments and complaints.
  • Take on leasing responsibilities, including leasing apartments when needed.
  • Inspect make-ready apartments before move-in.
  • Promote friendly, open, and available conduct among team members toward residents and coworkers, while discouraging non-fraternization.
  • Fill in for the Business Manager (Property Manager) during absences and as needed.
  • Manage and monitor rental collection and collect rent in a timely manner.
  • Assess apartment condition at move-out and ensure a final account statement is sent with the final disposition.
  • Immediately inform and refer liability claims, legal complaints, and other violations to the Property Manager, Regional Manager, and corporate office.
  • Keep current on nearby businesses and retail, hiring trends, new construction, and other local and overall market conditions that may affect property occupancy or income.
  • Assist the Leasing team with apartment showings, resident service support, resident retention efforts, and community events.

Benefits

  • Medical, dental, and vision coverage
  • Educational assistance and tuition reimbursement
  • Pet insurance
  • 401(k) with employer matching
  • Short-term and long-term disability coverage
  • Critical illness and accidental injury coverage
  • Life and AD&D insurance
  • Paid time off program
  • Apartment rental allowance
  • Sabbatical
  • Career pathing
  • Team building and annual events
  • Opportunities for growth
  • Culture Days
  • Monthly renewal and quarterly bonuses for eligible team members
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