The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and ensures that team members do the same. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, and supporting profitability. The position also involves general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery-related duties, such as delivering products by car and to customers’ doors, and delivering flyers and door hangers. A valid driver’s license with a safe driving record and access to an insured vehicle are required for those duties. Work involves standing for most tasks, frequent reaching and hand use, and occasional walking, lifting, carrying, pushing, climbing, bending, crouching, and driving. Conditions may include changing temperatures, adverse weather, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, and sharp edges or moving mechanical parts. The role requires communication with customers and coworkers, basic math and monetary-change skills, order entry, coordination, navigation, and the ability to work independently and with others under stress.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed