Assistant Manager (03010) - 974 Main Street

Domino's Franchise•Sanford, ME
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and ensures that team members do the same. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, and supporting profitability. The position also involves general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also includes delivery-related duties, such as delivering products by car and to customers’ doors, and delivering flyers and door hangers. A valid driver’s license with a safe driving record and access to an insured vehicle are required for those duties. Work involves standing for most tasks, frequent reaching and hand use, and occasional walking, lifting, carrying, pushing, climbing, bending, crouching, and driving. Conditions may include changing temperatures, adverse weather, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, and sharp edges or moving mechanical parts. The role requires communication with customers and coworkers, basic math and monetary-change skills, order entry, coordination, navigation, and the ability to work independently and with others under stress.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing for most tasks and lifting and carrying supplies and products.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow and enforce company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, and cleanliness.
  • Provide great customer service and support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers.
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