Assistant Manager West Monroe

Domino's Franchise•West Monroe, LA

19h

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, team performance, cost and inventory controls, cash handling, food management, customer relations, cleanliness, marketing, and profitability. The manager sets an example by following all policies and procedures and expects the same from the crew. The role includes supporting and developing team members, maintaining quality standards, and helping create a fun, inclusive workplace. The position offers opportunities to progress from assistant manager to general manager and potentially franchise ownership. Daily work includes operating store equipment, stocking and preparing ingredients and products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The role requires communication with customers and coworkers in person and by phone, accurate order entry and cash handling, and the ability to work independently or with others under stress. Work takes place in a store with temperatures ranging from approximately 36 degrees in the cooler to 90 degrees or higher in some work areas. The job may involve adverse weather during outside tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position involves extensive standing and reaching, along with walking, lifting and carrying supplies, pushing or pulling trays, and occasional climbing, bending, crouching, or squatting.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Transportation to and from work.
Ability to meet the physical demands of the role, including standing for most tasks, lifting deliveries weighing up to 50 pounds, and carrying supplies.
Ability to distinguish hot and cold surfaces and meet the role’s depth-perception, vision, hearing, and coordination needs.

Responsibilities

Take responsibility for all activities during the assigned shift.
Manage cost controls, inventory, cash, customer relations, staffing, paperwork, and food management.
Follow all company policies and procedures and set an example for the crew.
Work to a schedule and maintain store standards, image, cleanliness, attendance, and punctuality.
Provide great customer service and contribute to marketing and store profitability.
Operate store equipment; stock ingredients and supplies; and prepare products.
Receive and process telephone orders and enter orders using a computer keyboard or touchscreen.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Support and encourage team members to improve their performance.
Unload deliveries and move, carry, and store ingredients and supplies.