Assistant Manager(02828) - 2255 E Division St
About The Position
Domino's Pizza is seeking an enthusiastic and dedicated Assistant Manager for its Diamond, United States location. The Assistant Manager helps drive store success by overseeing daily operations during assigned shifts, supporting team members, maintaining operational standards, and delivering exceptional customer experiences. The role includes cash handling and financial record-keeping, customer order processing, staff training, food safety compliance, and contributing to store performance goals. The position requires flexibility to work various shifts, including evenings, weekends, and holidays, and the ability to lift up to 25 pounds and stand for extended periods.
Requirements
- Proven leadership experience in a fast-paced retail or food service environment.
- Strong interpersonal and communication skills to manage and motivate team members.
- Excellent customer service orientation and a friendly, positive, and empathetic attitude.
- Proficiency in basic math and strong problem-solving abilities.
- Ability to multitask and prioritize effectively in a high-volume setting.
- Ability to lift up to 25 pounds and stand for extended periods.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Basic computer skills for operating point-of-sale systems and other store technology.
- Strong time management and organizational skills.
- Ability to work well under pressure and adapt to changing circumstances.
- Experience with cash handling and financial management in a retail environment.
- Ability to train, mentor, and develop team members.
- Knowledge of food safety compliance and quality control standards.
- Conflict resolution and problem-solving skills with a transparent and assertive approach.
Nice To Haves
- High school diploma or equivalent (preferred).
- Previous experience in the pizza industry or food service sector (a plus).
Responsibilities
- Manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards.
- Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance.
- Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping.
- Interact professionally with customers, address inquiries empathetically, and resolve issues transparently and promptly.
- Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor.
- Help maintain a clean, organized, and safe work environment that complies with food safety regulations.
- Collaborate with the store manager to implement company policies, procedures, and performance initiatives.
- Train and onboard new team members on store operations, customer service standards, and company expectations.
- Ensure compliance with food safety regulations and quality control measures.
- Analyze store performance metrics and contribute to achieving sales targets and operational goals.
- Adapt to changing situations and peak business periods.
- Foster an inclusive and supportive team culture that encourages open communication and continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
