Assistant Manager (03637) - 5640 Sunrise HWY
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting a strong example, following all policies and procedures, and expecting the same from the crew. Duties span staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position also includes general store team member tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to communicate with customers and coworkers by phone and in person.
- Eye-hand coordination and ability to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Valid driver's license with a safe driving record meeting company standards, for delivery duties.
- Access to an insured vehicle that can be used for delivery, for delivery duties.
Responsibilities
- Oversee everything that happens during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image and adherence to standards.
- Provide great customer service and maintain attendance and punctuality.
- Support transportation to and from work, store cleanliness, marketing, and profitability.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, when performing delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
