Internal Assistant Store Manager (Operations)

Maverik•Monument, CO
•$21 - $23

About The Position

This internal Maverik position is for current team members. The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role is cross-trained between Food Service and Front-of-Store and involves coaching Team Members, helping maintain smooth store operations, and promoting service, teamwork, and accountability. The Assistant Manager models Maverik’s Greet, Engage, and Thank (GET) customer-service expectations, coaches Team Members on consistent execution, and holds the team accountable for creating a welcoming and engaging experience. The role also involves working alongside the team as needed and assisting with the training, mentoring, and supervision of Team Members. This is a full-time position in a 24/7 store environment. Schedule flexibility is required and may include nights, weekends, and holidays. Applicants must be at least 21 years old and obtain and maintain the food-safety certification required by the applicable state or local jurisdiction.

Requirements

  • Must be at least 21 years old to apply.
  • Must obtain and maintain the food-safety certification required by the applicable state or local jurisdiction.
  • Strong interpersonal and communication skills for engaging with Team Members and providing exceptional customer experiences.
  • Ability to remain calm under pressure while delivering exceptional customer service.
  • Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
  • Schedule flexibility, including potential work at night, on weekends, and on holidays.

Nice To Haves

  • At least 1 year of supervisory experience.

Responsibilities

  • Model Maverik’s Greet, Engage, and Thank (GET) customer-service behaviors and coach Team Members on consistent execution.
  • Hold the team accountable for providing a welcoming and engaging customer experience.
  • Work alongside the team as needed to help ensure the store and Food Service operation run smoothly.
  • Assist with training, mentoring, and supervising Team Members.
  • Support daily store operations and help promote service, teamwork, and accountability.

Benefits

  • Employee fuel discount and 50% off food and drinks.
  • Annual profit sharing eligibility.
  • Full-time Team Members have access to medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Growth opportunities, including promotion from within and consistent raises.
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