Internal Assistant Store Manager (Operations)

Maverik • Coeur d'Alene, ID

8d • $19 - $21

About The Position

The Assistant Manager (Operations) helps lead the team, support daily store operations, and create an exceptional customer experience. The role coaches Team Members, helps keep the store running smoothly, and promotes a culture of service, teamwork, and accountability. It is cross-trained between Food Service and Front-of-Store and requires flexibility to work in a 24/7 store, potentially including nights, weekends, and holidays. Applicants must be at least 21 and obtain and maintain the food safety certification required by the applicable state or local jurisdiction.

Requirements

• Must be at least 21 years old.
• Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
• Strong interpersonal and communication skills to engage with Team Members and provide exceptional customer experiences.
• Ability to remain calm under pressure while delivering customer service.
• Strong problem-solving skills, including recognizing and analyzing issues and developing effective solutions.
• Flexibility to work in a 24/7 store, potentially including nights, weekends, and holidays.
• Ability to safely work with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
• Frequent standing, walking, handling, and horizontal reaching; reaching above shoulder level and below the waist; bending, stooping, squatting, crouching, kneeling, and pushing; and potentially lifting, carrying, or moving objects up to 50 pounds.

Nice To Haves

• At least 1 year of supervisory experience (preferred).

Responsibilities

• Model Maverik’s Greet, Engage, and Thank (GET) customer service behaviors, coach Team Members on consistent execution, and hold the team accountable for a welcoming customer experience.
• Work alongside the team as needed to help ensure the store and Food Service operation run smoothly.
• Assist with training, mentoring, and supervising Team Members.
• Support daily store operations and help create a strong customer experience.

Benefits

• Employee fuel discount and 50% off food and drinks.
• Annual profit sharing eligibility.
• Full-time Team Members have access to medical, dental, and vision insurance.
• 401(k) plan with company match.
• Company-paid life insurance of $20,000.
• Parental leave.
• Education assistance/reimbursement program.
• Growth opportunities, consistent raises, and promotion from within.
• Eligibility for a bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed