Assistant Manager

Arby's (AES Restaurants)•Johnson, KS

About The Position

The Restaurant Assistant Manager helps guide the team in creating a positive guest experience. The role sets the tone for the team when in charge and upholds standards for quality, safety, and cleanliness. The Assistant Manager works with the General Manager to achieve strong operational and financial performance, including guest satisfaction, customer service, speed of service, quality control, workplace safety, and effective use of restaurant systems and tools. The role also requires following government regulations, employment law, food safety requirements, operations policies, and accounting controls.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing others, emotional resilience and patience, leadership, and working effectively in a fast-paced environment.
High standards of integrity and customer satisfaction.
P&L management, operations management, restaurant management, and food and labor cost management skills.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety and operations policies, and implement accounting controls.