Assistant Manager(05129) - 2915 Kerry Forest Pkwy

Domino's Franchise•Tallahassee, FL

6d•Onsite

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The role supports day-to-day operations, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager helps develop managers and team members by setting an example, mentoring, and encouraging current employees, as well as recruiting new team members. The role follows and reinforces company policies and procedures, promotes Domino’s image standards, and provides great customer service and effective service recovery. Dependable transportation to and from work is expected. The position also involves general store-team duties, including operating equipment; stocking ingredients; preparing products; processing telephone and in-person orders; taking inventory and completing paperwork; and cleaning the store and equipment. The posting also includes delivery-related duties and requirements, such as delivering products and promotional materials, driving within a designated delivery area, and navigating delivery locations and terrain.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
For delivery duties: valid driver’s license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
For delivery duties: far vision and night vision for driving.
Ability to perform the physical tasks described, including continuous reaching and hand use, frequent forceful forearm and wrist use, carrying products, walking, and potentially climbing five or more flights of stairs.

Responsibilities

Assist the General Manager in coordinating store operations and carrying out team tasks and assignments.
Manage day-to-day operational activities, including cost controls, inventory control, cash control, and customer relations.
Assist in developing managers and team members by setting an example and mentoring the team.
Encourage current team members and recruit new team members.
Follow and reinforce company policies and procedures.
Handle staffing, paperwork, food management, and time management.
Maintain professional appearance and promote Domino’s image standards.
Provide customer service and effective service recovery.
Maintain attendance and punctuality, store cleanliness, and support marketing.
Train on and perform operational tasks, operate equipment, stock ingredients, and prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Take inventory and complete associated paperwork; clean the store and equipment daily.
Deliver products by car to customers and deliver flyers and door hangers.