Assistant Manager(09191) - 3100 West Iles Ave.

Domino's Franchise•Springfield, IL
•Onsite

About The Position

Domino's Pizza is seeking an energetic, customer-focused Assistant Manager for its 3100 West Iles Ave. location in Springfield. The Assistant Manager helps ensure smooth store operations, delivers exceptional customer service, leads and motivates employees, and supports the Store Manager in meeting sales and operational goals. The role includes overseeing shifts and store procedures, resolving customer concerns, handling cash and inventory, maintaining food safety standards, and participating in hands-on store tasks. The position requires flexibility to work evenings, weekends, and holidays, when the stores are busiest.

Requirements

  • Proven experience in a supervisory role within the food service or retail industry.
  • Experience leading a team and the ability to motivate and manage employees.
  • Strong leadership skills.
  • Excellent customer service skills and a friendly, professional demeanor.
  • Proficiency in cash handling and basic financial management.
  • Ability to multitask and make quick decisions in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency with point-of-sale systems and basic computer applications.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • At least 18 years old.
  • Clean driving record and ability to pass a Motor Vehicle Record check.
  • Access to a reliable, insured vehicle and a valid driver's license.

Nice To Haves

  • High school diploma or equivalent (preferred).
  • Food safety certification (preferred).

Responsibilities

  • Oversee daily store operations, including opening and closing procedures.
  • Manage and motivate team members and maintain high performance standards; manage a shift staff of approximately 3 to 30 people.
  • Run shifts efficiently and ensure timely order preparation and delivery.
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Manage cash transactions and maintain accurate financial records.
  • Assist with inventory management and supply ordering.
  • Ensure compliance with food safety and hygiene standards.
  • Perform hands-on tasks such as answering phones, taking orders, and cleaning.
  • Contribute to a positive work environment and team morale.
  • Assist in implementing company policies and procedures.
  • Support the Store Manager in achieving sales targets and operational goals.
  • Set a strong example for punctuality, attitude, professionalism, and appearance.
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