Assistant Manager(06803) - 1000 E Loop 304

Domino's Franchise•Crockett, TX

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. They must set an example, follow all policies and procedures, and expect the same from the crew. The role includes staffing, paperwork, food management, working to a schedule, maintaining store cleanliness and standards, customer service, marketing, and profitability. On-the-job orientation and training are provided. The position also involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility daily. The work requires communication with customers and coworkers, accurate order entry and monetary change, and the ability to direct activities, make decisions, and work independently or with others under stress. The work environment includes changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped cooler areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include prolonged standing, short-distance walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use. For store management positions, duties also include delivering products by car to customers and delivering flyers and door hangers. Delivery work involves driving, navigating addresses and varied terrain, carrying products, walking, and potentially climbing multiple flights of stairs. A valid driver’s license with a safe driving record and access to an insured vehicle are required for delivery duties.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to perform the physical demands described, including lifting deliveries weighing up to 50 pounds and carrying products during delivery.

Responsibilities

  • Take responsibility for all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example and follow all company policies and procedures, ensuring the crew does the same.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility daily.
  • Manage staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, customer service, attendance, and punctuality.
  • Deliver products by car to customers’ doors and distribute flyers and door hangers.
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