The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. They must set an example, follow all policies and procedures, and expect the same from the crew. The role includes staffing, paperwork, food management, working to a schedule, maintaining store cleanliness and standards, customer service, marketing, and profitability. On-the-job orientation and training are provided. The position also involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility daily. The work requires communication with customers and coworkers, accurate order entry and monetary change, and the ability to direct activities, make decisions, and work independently or with others under stress. The work environment includes changing indoor and outdoor temperatures, food odors, cornmeal dust, cramped cooler areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include prolonged standing, short-distance walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use. For store management positions, duties also include delivering products by car to customers and delivering flyers and door hangers. Delivery work involves driving, navigating addresses and varied terrain, carrying products, walking, and potentially climbing multiple flights of stairs. A valid driver’s license with a safe driving record and access to an insured vehicle are required for delivery duties.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed