Assistant Manager(05491) - 400 E. Broad St.

Domino's Franchise•Smithville, TN

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the same standards are followed by team members. Duties also include staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, attendance, punctuality, and maintaining a professional image and high customer-service standards. The position also performs general store-team duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery duties may include delivering products by car, bringing orders to customers’ doors, and distributing flyers and door hangers. Work involves standing and walking for much of the shift, handling and carrying supplies, bending and reaching, and occasionally climbing stairs or ladders. Conditions may include hot and cold work areas, ovens and other hot surfaces, food odors, cornmeal dust, cramped spaces, moving equipment, and adverse weather during outside tasks or deliveries. A valid driver’s license with a safe driving record and access to an insured vehicle are required for delivery duties.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, reaching, bending, and occasional climbing.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store cleanliness, attendance and punctuality, a professional image, and operating standards.
  • Provide great customer service and contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility as needed.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers when required.
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