Full Time Assistant Manager - Storage Property
About The Position
This is a full-time position for a Floating Assistant Manager, also known as a Client Happiness Hero & Master of Multitasking. The role involves approximately 32 hours per week, floating between Hwy 221 Storage, Main Street Storage, and Hub City. The ideal candidate is someone with a high sense of urgency, enjoys multitasking, has strong intuition and people skills, and is social, open, approachable, empathetic, outgoing, and effective in communication. The company values integrity, communication, teamwork, excellence, and dedication, fostering a familial, peer-to-peer work culture that supports work-life balance and empowers team members. Opportunities for growth and recognition are a top priority.
Requirements
- High school diploma/GED required
- Experience in sales or retail environment preferred
- Experience in fast-paced, customer service-related environment preferred
- At least one year of experience in property management experience preferred
- A background screening will be conducted at time of hire.
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
- Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
- Resolves issues professionally and positively
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
- Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
- Monitors rates, specials, and revenue-related factors
- Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
Benefits
- Performance-based bonuses and incentives
- Full line up of benefits
- Regular team recognition events and awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
