Full Time Assistant Manager - Storage Property
About The Position
We are seeking a Full Time Assistant Manager for our Storage Property. This role is also known as a Client Happiness Hero & Master of Multitasking. The ideal candidate is punctual, has a high sense of urgency, enjoys managing multiple tasks, and possesses strong interpersonal skills. We value integrity, communication, teamwork, excellence, and dedication. Our company culture is familial and peer-to-peer, emphasizing a friendly, respectful work environment with a focus on work-life balance. We empower team members to make decisions, foster innovation, and provide opportunities for growth and recognition.
Requirements
- High school diploma/GED required
- At least one year of experience in property management experience preferred
- For positions that involve driving, a valid driver’s license and reliable transportation are required
Nice To Haves
- Experience in sales or retail environment preferred
- Experience in fast-paced, customer service-related environment preferred
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
- Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
- Resolves issues professionally and positively
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records and perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
- Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
- Monitors rates, specials, and revenue-related factors
- Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
- If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services.
Benefits
- Performance-based bonuses and incentives
- Full line up of benefits
- Regular team recognition events and awards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
