Assistant Manager(05811) - 2924 Ross Clark Circle

Domino's Franchise•Dothan, AL

21h

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The role supports day-to-day operations, including cost, inventory, and cash controls and customer relations. The Assistant Manager helps develop other managers by setting a positive example and mentoring team members, and encourages current team members while recruiting new employees. The role also involves staffing, paperwork, food management, time management, maintaining a professional appearance and Domino’s image standards, providing great customer service and effective service recovery, ensuring attendance and punctuality, maintaining store cleanliness, and supporting marketing. The position requires knowledge of store operational tasks and the ability to train team members in those tasks. Duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the store and equipment daily. Team members are expected to communicate effectively with customers and coworkers and to understand and provide written instructions.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Ability to prepare products correctly at an advanced pace.
Ability to receive and process telephone orders.
Ability to take inventory and complete associated paperwork.
Ability to clean the store and equipment daily.
Communication skills, including the ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Dependable transportation to and from work.

Responsibilities

Assist the General Manager in coordinating store operations and carrying out team assignments.
Manage day-to-day operational tasks, including cost controls, inventory control, cash control, and customer relations.
Develop managers and team members by setting an example, mentoring, and encouraging current staff.
Recruit new team members.
Adhere to company policies and procedures and expect the same from the crew.
Handle staffing, paperwork, food management, time management, and marketing.
Maintain a professional appearance and promote Domino’s image standards.
Provide great customer service and effective service recovery.
Maintain attendance and punctuality and dependable transportation to and from work.
Keep the store and equipment clean daily.
Operate equipment, stock ingredients, and prepare products correctly at an advanced pace.
Receive and process telephone orders, take inventory, and complete associated paperwork.