The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. They set an example for the crew and follow all company policies and procedures while expecting the same of team members. The role also involves providing excellent customer service and maintaining the store’s image and standards. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery duties may include delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations. On-the-job orientation and training are provided. The work involves standing and walking for much of the shift, handling food and supplies, using store equipment and tools, and working in conditions that may include temperature changes, hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather. Physical tasks can include lifting and carrying supplies weighing up to 50 pounds, pushing trays, climbing stairs, bending, reaching, and driving.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed