Assistant Manager(01065) - 4048 Grange Hall Road, Suite E

Domino's Franchise•Holly, MI
•Onsite

About The Position

The Assistant Manager supports the operation and success of a Domino’s store and its staff. The role is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The Assistant Manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The position also offers opportunities for career progression, including advancement to general manager and franchise owner. The work includes operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. The position requires customer and coworker communication, basic arithmetic and cash handling, order entry by computer keyboard or touch screen, and physical work in a restaurant environment with varying temperatures, food-related fumes and dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, infrequent stair or ladder use, bending, crouching, reaching, and continuous hand use.
  • Ability to handle deliveries that may include cases weighing up to 50 pounds and to lift items from the floor onto shelves up to 72 inches high.
  • Ability to work in varying and sometimes adverse weather conditions when removing trash or performing other outside tasks.
  • Ability to work in store temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas, with sudden temperature changes.
  • Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone and use near- and mid-range vision and depth perception for in-store tasks.
  • Ability to differentiate between hot and cold surfaces.

Responsibilities

  • Take responsibility for all store activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure compliance with all policies and procedures.
  • Manage staffing, paperwork, food management, scheduling, store image, and adherence to standards.
  • Provide great customer service and manage attendance and punctuality.
  • Ensure transportation to and from work, store cleanliness, marketing, and profitability.
  • Operate all equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Give and understand written instructions and communicate verbally with customers and coworkers to process orders in person and over the phone.
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