Assistant Manager(02792) 233 Dundee Ave

Domino's Franchise•Elgin, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable for doing the same. The position requires working in a fast-paced environment while maintaining quality, integrity, store organization, and cleanliness. The role may include learning to contribute to store profitability, staff and train a team, apply hiring and marketing practices, track and report food cost variance, meet labor requirements, schedule staff, lead team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job training. The job description describes opportunities for advancement from Assistant Manager to General Manager, District Manager, franchisee, or Manager of Corporate Operations. Work may involve operating store equipment, stocking and preparing products, processing telephone and in-person orders, cleaning, and handling deliveries of store supplies. Working conditions can include adverse weather, temperatures from 33 degrees in coolers to 90 degrees or higher in some areas, odors, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts. The position involves frequent standing, walking, reaching, and hand use, as well as occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and squatting. Some paperwork is completed while sitting.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have 3 or fewer moving violations in the last 3 years.
Must not have had drug- or alcohol-related motor vehicle violations in the last 5 years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work under stress in a fast-paced environment where quality and integrity are required.
Ability to understand and communicate written and verbal instructions.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to perform the mental and physical tasks described, including directing activities, meeting quality standards, and standing and walking for much of the shift.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Follow company policies and procedures and hold team members accountable for doing so.
Meet cost-control and service goals and maintain store organization and cleanliness to acceptable standards.
Adhere to safety and security protocols.
Contribute to company profitability and learn the related processes.
Staff, train, and lead a team that contributes to company goals.
Stay current with hiring and marketing practices and apply learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and how to manage them.
Operate store equipment; stock ingredients and supplies; prepare products; receive and process orders; and clean equipment and the facility.
Complete required administrative and communication tasks, including using email, phone applications, web-based software, PDF viewers, and Microsoft Suite.