Assistant Store Manager (Full-time) - Starkville, MS

Hibbett•Starkville, MS

13d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on the store’s overall operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and adherence to the company’s policies, procedures, and visual standards. The Assistant Manager is focused on excellent customer service and promoting merchandise, and assumes supervisory control and Store Manager responsibilities when the Store Manager is absent. The Assistant Manager helps oversee store assets, sales, inventory, expenses, merchandising, ordering, scheduling, personnel activities, and departmental standards. The position also provides guidance to employees and customers, maintains quality customer service, and protects company assets and financial information through effective internal controls. This is a full-time, hourly position in Starkville, Mississippi, reporting to the Store Manager.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team-oriented, with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store when the Store Manager is absent.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties as needed and carry out Store Manager responsibilities when trained to do so.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.