Assistant Manager (01432) - 6803 Southside Dr.

Domino's Franchise•Louisville, KY
•Onsite

About The Position

Domino's Pizza is seeking an enthusiastic, customer-focused Assistant Manager for its 6803 Southside Dr. location in Louisville. The Assistant Manager supports daily store operations and the store manager, leads and motivates a team, and helps deliver excellent customer experiences and operational results. The role includes opening and closing procedures, team coaching, customer issue resolution, food safety compliance, inventory and cash management, and participation in marketing initiatives. The Assistant Manager may also answer phones, take orders, and prepare food as needed. The position requires flexibility to work evenings, weekends, and holidays; the stores are open 365 days a year.

Requirements

  • Experience leading a team.
  • At least 18 years old.
  • High school diploma or equivalent.
  • Clean driving record and ability to pass a Motor Vehicle Record check.
  • Valid driver's license and access to a reliable, insured vehicle.
  • Ability to lift up to 25 pounds regularly and stand for extended periods.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong mathematical, analytical, and problem-solving skills.
  • Excellent customer service, interpersonal, communication, and team management skills.
  • Proficiency in cash handling, basic financial management, and maintaining financial records.
  • Ability to multitask and work effectively in a fast-paced, high-pressure environment.
  • Proficiency with point-of-sale systems and basic computer applications.
  • Strong organizational skills, attention to detail, and time management.
  • Ability to make quick, decisive decisions while maintaining composure.
  • Conflict resolution skills and an empathetic approach.
  • Ability to work independently and collaboratively.

Nice To Haves

  • Leadership experience in food service or retail management.
  • Knowledge of food service practices, standards, and food safety compliance.
  • Experience with inventory management and supply chain coordination.

Responsibilities

  • Oversee daily store operations, including opening and closing procedures, while maintaining efficiency and company standards.
  • Manage, motivate, mentor, train, and coach team members; provide feedback and support their development.
  • Lead a shift team of approximately 3 to 15 people and foster a positive, inclusive workplace.
  • Handle customer inquiries and resolve issues promptly and professionally.
  • Ensure compliance with food safety standards, health regulations, and company policies.
  • Assist with inventory management, supply ordering, stock rotation, and resource allocation.
  • Monitor cash handling, financial records, and reconciliation processes.
  • Collaborate with the store manager on marketing strategies and promotional campaigns.
  • Maintain a clean, organized, and safe work environment.
  • Answer phones, take orders, and prepare food when needed.
  • Analyze operational metrics and provide insights to improve performance and decision-making.
  • Lead by example through punctuality, a positive attitude, appropriate presentation, and sound judgment.
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