The Assistant Manager (AM) is the restaurant’s operations leader, focused on profitability, guest service, people development, and operations management. The AM supports the Restaurant General Manager (RGM) with the daily operations of a single restaurant and drives key performance outcomes. Under the RGM’s direction, the AM directly manages Hourly Shift Coordinators and Team Members, a team of 20–45 employees. The role oversees inventory and restaurant assets, supports facility and equipment maintenance, and ensures cash control and security procedures are followed. The AM motivates the team to deliver fast, accurate, friendly service in a clean facility; coaches employees to improve capabilities and performance; and directs efficient product preparation and sales in line with speed-of-service guidelines and operational and brand standards. The AM performs Hourly Shift Coordinator duties when necessary.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED