Assistant Manager (Concord, NH)

The Works Bakery Cafe • Concord, NH

7d • Onsite

About The Position

The Assistant Manager supports the General Manager with all aspects of café operations at one location, with a focus on sales growth, customer service, and team building. The role involves connecting with customers and staff and taking a hands-on part in building a community-conscious café. The Assistant Manager reports to the General Manager and oversees Shift Leaders and other store personnel.

The Works Café is a growing regional chain of community-minded cafés serving food made with healthy, local ingredients. Its mission is to contribute to the health and well-being of customers, team members, communities, and the environment. The company describes its culture as vibrant and community-oriented, with opportunities for career advancement.

Requirements

• Experienced food service professional.
• Hard-working, driven, and willing to lead by example and help where needed.
• Able to inspire others to meet company goals and advocate for the team’s needs.
• Committed to mentoring and developing employees.
• Detail-oriented.
• Available to work weekends.
• Strong passion for delighting customers.
• Must be able to stand and walk for 8 to 10 hours per shift and repeatedly reach, bend, balance, and transport objects during a shift.

Responsibilities

• Recruit and hire talented individuals to meet staffing needs.
• Train, mentor, and motivate Shift Leaders and other personnel.
• Assist the General Manager in growing café profits, strengthening company culture, improving customer service and food quality, and supporting team-member morale.
• Assist the General Manager with office and administrative tasks.
• Help oversee Shift Leaders and other store personnel.
• Support café operations with a hands-on approach and focus on customers, staff, and the community.

Benefits

• Employee discount on meals.
• Competitive pay.
• Paid vacations.
• Medical, dental, and vision insurance.
• Performance-based bonus opportunities.
• Open book management policy.
• Quality-of-life commitment: average 50-hour, 5-day work week.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed