Assistant Manager(09706) - 15169 W National Ave
About The Position
The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and helps ensure staff meet the same standards. Duties also include staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and providing great customer service. The position may also involve general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job requires customer and coworker communication in person and by telephone, accurate written instructions, basic arithmetic and money handling, and the ability to enter orders using a keyboard or touchscreen. Work may involve exposure to changing weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, stooping, crouching, reaching, and hand-eye tasks. Delivery duties described in the posting include driving within a designated delivery area, carrying orders, walking between the store, vehicle, and customer location, and potentially climbing five or more flights of stairs. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle.
Requirements
- Must be at least 18 years of age.
- Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Ability to enter orders using a computer keyboard or touchscreen.
- Motor coordination and hand-eye/finger coordination to make precise movements quickly and accurately.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain including multi-story buildings and carry products.
Responsibilities
- Oversee all activities and operations during the assigned shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for crew members and ensure company policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image, standards, and cleanliness.
- Provide great customer service and support store marketing and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- When performing delivery duties, deliver products by car to customers, deliver flyers and door hangers, and navigate the designated delivery area.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
