Assistant Manager (05746) 49 S Marietta Pkwy Sw

Domino's Franchise•Marietta, GA
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store and staff success, cost and inventory controls, cash control, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example, following all policies and procedures, and holding the crew to the same standards. Assistant Managers support and develop the team and may have opportunities to progress to General Manager and franchise owner. The position also involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members communicate with customers and coworkers in person and by phone, and use a computer keyboard or touch screen to enter orders. Work takes place in a Domino’s store and may involve adverse weather during outside tasks, temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts. Physical tasks include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, continuous reaching, and frequent hand use.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to distinguish hot from cold surfaces and meet the listed physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, cash, food management, and profitability.
  • Manage staffing and paperwork, and work to a schedule.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Provide great customer service and maintain customer relations.
  • Maintain store cleanliness, a perfect image, and adherence to standards.
  • Support and develop team members.
  • Operate store equipment; stock ingredients and supplies; and prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Perform marketing activities.
  • Maintain attendance and punctuality and arrange transportation to and from work.
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