Assistant Manager

EssilorLuxottica Group • Port Richey, FL

3d • Onsite

About The Position

The Assistant Manager acts as a leader when the Store Manager is absent or in support of the Store Manager. The role operates as a business owner within the marketplace and LensCrafters organization, represents LensCrafters as a premier destination for vision needs in the community, and delivers key performance metrics. The Assistant Manager supports store business plans to maximize sales and profit, helps lead and develop the team, maintains store appearance, and supports positive working relationships with doctors. The position requires a flexible schedule, including nights and weekends.

Requirements

• High school graduate or equivalent.
• At least 1 year of management or supervisory experience with direct reports.
• Knowledge of retail operations, processes, and policies.
• Strong basic math skills.
• Familiarity with cash registers, computers, and calculators.
• Strong command of the English language for written correspondence and oral communication.
• Strong communication and listening skills.
• Demonstrated high-level selling skills.
• Proven ability to problem-solve.

Nice To Haves

• College degree or equivalent.
• Previous leadership experience in the retail and customer service industry.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State licensure, if applicable, and/or ABO Certification in non-licensed states.
• Brand Final Inspector Certification.
• Brand Quality, Fitting & Adjusting Program.

Responsibilities

• Deliver quality and improvement to exceed key performance indicators, including comparable sales, sales to plan, conversion, customer count, comparable growth, increased traffic, store operating profitability, continuity of care, exam growth and retention goals, Net Promoter Score, and current-year objectives.
• Apply an understanding of retail business to achieve positive sales and business results and understand the market and competitors.
• Support store business plans to maximize sales and profit.
• Partner with the Store Manager to lead and develop the team.
• Deliver clear, constructive, timely feedback and partner with the Store Manager on employee development.
• Execute visual directives and maintain store appearance.
• Maintain positive working relationships with doctors.
• Promote team compliance with all policies.
• Perform administrative duties.
• Work a flexible schedule, including nights and weekends.

Benefits

• Health care.
• Retirement savings.
• Paid time off/vacation.
• Various employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED