Assistant Manager (07540) 319 N Litchfield Rd
About The Position
The Assistant Manager supports the Store Manager in overseeing daily store operations at the 319 N Litchfield Rd location in Goodyear, United States. The role helps maintain a positive shopping environment, deliver exceptional customer service, and drive sales performance. Duties include leading and developing team members, managing merchandise and inventory, handling customer concerns, supporting store strategies and objectives, completing opening and closing procedures, and maintaining store cleanliness and organization. The position requires working assigned non-standard hours, including evenings, weekends, and holidays, and the ability to stand for extended periods and lift up to 25 pounds.
Requirements
- Minimum age of 18 years.
- Proven leadership experience and ability to guide and motivate teams.
- Strong customer service background and commitment to superior service delivery.
- Advanced verbal and written communication capabilities.
- Analytical and decision-making proficiency in high-pressure environments.
- Effective time management and task prioritization skills.
- Proficiency with point-of-sale systems and standard computer applications.
- Substantial experience in retail or customer service operations.
- Comprehensive understanding of retail management principles and customer service best practices.
- Ability to stand for extended periods and lift up to 25 pounds.
- Strong attention to detail and organizational abilities.
- Ability to adapt to shifting priorities and workload fluctuations.
- Availability to work non-standard hours, including evenings, weekends, and holidays.
Responsibilities
- Support the Store Manager in overseeing daily store operations and maintaining a positive shopping environment.
- Lead, direct, and motivate team members to achieve sales goals and provide outstanding customer service.
- Maintain high standards of customer service delivery and operational excellence.
- Ensure compliance with company policies, procedures, and safety standards.
- Manage inventory, including receiving, stocking, and organizing merchandise.
- Handle customer inquiries, concerns, and complaints professionally and promptly.
- Assist in training and developing new team members.
- Participate in creating and implementing strategies to improve store performance and customer satisfaction.
- Perform opening and closing procedures, including cash handling and security protocols.
- Maintain a clean and organized store appearance.
- Collaborate with the management team to achieve store targets and objectives.
- Communicate clearly and professionally in verbal and written interactions.
- Make sound analytical decisions under pressure and in complex situations.
- Manage time effectively and prioritize multiple responsibilities.
- Operate point-of-sale systems and required computer applications.
- Adapt to changing priorities and variable workloads.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
