Assistant Manager - FT-8145

GREASE MONKEY INTERNATIONAL • Rockwall, TX

3d • Onsite

About The Position

FullSpeed Automotive operates a nationwide network of multi-brand automotive service locations. The Assistant Manager supports the Store Manager in leading daily operations and ensuring the team provides fast, friendly, high-quality service while maintaining a safe, clean, and well-run location. This hands-on role divides time among the service bay, front counter, and back office, and is a developmental opportunity for someone looking to grow into store leadership. The Assistant Manager is expected to lead by example, take pride in quality work, and help build a dependable team.

Requirements

• At least 1 year of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfort working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills.
• Comfort using point-of-sale and inventory systems.
• Valid driver’s license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 pounds as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent.

Nice To Haves

• Prior experience in quick-lube, automotive service, or a related industry.
• Basic knowledge of automotive maintenance services, such as oil changes, fluid checks, and filters.
• Experience supervising or training team members in a retail or service environment.
• ASE certification(s), or willingness to obtain certifications as required by brand standards.

Responsibilities

• Support the Store Manager in supervising daily operations and lead the location in the manager’s absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive’s values.
• Greet customers, explain services, and ensure each visit reflects the company’s commitment to speed, quality, and trust.
• Recommend additional services based on manufacturer guidelines and vehicle needs, helping customers make informed decisions.
• Resolve customer concerns and complaints promptly and professionally, escalating to the Store Manager when needed.
• Support efforts to build repeat business through excellent service and genuine customer care.
• Assist with daily store operations, including opening and closing procedures, cash handling, and point-of-sale transactions.
• Help monitor inventory levels for parts, fluids, and supplies, and place orders as directed by the Store Manager.
• Keep the shop and customer areas clean, organized, and presentable in accordance with brand standards.
• Support compliance with safety protocols, environmental regulations, and company policies.
• Help track daily sales, productivity, and key performance metrics so the team can stay focused on store goals.
• Help ensure services are performed correctly and safely in accordance with brand and manufacturer standards.
• Conduct or support quality checks on completed work.
• Promote a safety-first culture and ensure team members follow procedures for equipment use, chemical handling, and shop safety.
• Help identify and address maintenance needs for shop equipment and facilities.
• Perform other job-related duties and follow job-related instructions requested by a supervisor, in compliance with federal and state laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED