Assistant Manager(02647) 7758 Broadway

Domino's Franchise•Merrillville, IN

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable to those standards. Managers are expected to support a fun, energetic team while meeting goals and maintaining quality, safety, and store standards. The position includes training in profitability, staffing, training and leading teams, hiring and marketing practices, food cost variance reporting, labor scheduling, team meetings, and managing different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job instruction. The role offers advancement opportunities within the organization, including progression to General Manager, District Manager, franchisee, or corporate operations roles. Work includes operating store equipment; processing customer orders; preparing products; stocking and handling ingredients and supplies; cleaning equipment and the facility; and performing relevant physical tasks. Work conditions may include changing temperatures, hot surfaces and products, odors, cornmeal dust, confined spaces, sharp edges, and moving mechanical parts. Some listed delivery-related tasks and qualifications apply specifically to delivery driver positions.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use e-mail, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work in a fast-paced environment where quality and integrity are required.
Self-motivated, focused, determined, and goal-oriented.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to stand for most tasks, walk frequently, and perform the physical activities described, including lifting and carrying supplies weighing up to 50 pounds.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including inventory cost, labor cost, and cash control targets.
Provide excellent customer service and a quality product.
Follow company policies and procedures and hold team members accountable to them.
Meet cost-control and service goals; adhere to safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Staff, train, and lead a team that contributes to company goals.
Stay current with hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and how to manage them.
Operate store equipment, process orders, prepare products, stock ingredients and supplies, and clean equipment and the facility.