Assistant Manager
About The Position
The Assistant Manager assists the Community Manager with the overall general administration and maintenance of the physical property. The role reports to the Community Manager and Regional Property Manager. The Assistant Manager helps maintain occupancy, supports residents, and works with maintenance personnel to ensure the community is clean, safe, and well maintained. The position is based at Oak View Ranch Senior in Murrieta, California, and is full time, day shift, with an hourly salary range of $21.00–$23.00. The role is non-exempt. Company-sponsored events may occasionally require overnight stays away from the employee’s home. A company-sponsored Tax Credit Specialist (TCS) certification class is encouraged; TCS certification is required for promotion to Community Manager.
Requirements
- High school education or equivalent.
- Proficiency in verbal and written communication.
- At least 1 to 2 years of property management experience; affordable housing experience is preferred.
- At least one year of administrative experience.
- Understanding and comprehension of budgeting.
- At least one year of customer service experience.
- Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
- Basic bookkeeping knowledge and general mathematical skills.
Nice To Haves
- Property management experience in an affordable housing environment.
- Company-sponsored Tax Credit Specialist (TCS) certification is encouraged for professional development; it is required for promotion to Community Manager.
Responsibilities
- Maintain resident files in accordance with compliance and property management policies and regulations.
- Assist with marketing and advertising vacancies in accordance with the property’s Affirmative Fair Housing Marketing Plan.
- Help maintain the property waiting list in accordance with the Tenant Selection Plan.
- Process housing applications in accordance with the property’s affordable housing covenants.
- Help prepare deposits for banking and make daily bank runs.
- Post resident payments in Yardi in a timely manner.
- Assist the Community Manager with required month-end management reports.
- Help maintain work orders and post them in Yardi.
- Assist with preparing office and maintenance supply orders in accordance with the approved property budget.
- Work with maintenance personnel to meet vacancy turn-time requirements.
- Prepare late notices and notices to pay rent.
- Assist the Community Manager with legal proceedings.
- Show available units.
- Maintain general office and resident files.
- Proactively shop the competition and support marketing efforts.
- Assist residents when requested and respond to resident complaints in a timely, professional manner.
- Record prospect traffic in the software program daily.
- Follow up with guest cards or a thank-you response within 24 hours of a prospect’s visit.
- Attend company-sponsored events related to team development, which may occasionally involve overnight stays away from home.
- Assist the Community Manager in maintaining 100% occupancy.
- Help ensure residents have a clean, safe, and well-maintained community.
- Maintain positive relations with CORE internal departments.
- Assist the Community Manager with processing annual recertifications within established timelines.
- Demonstrate initiative, personal awareness, professionalism, integrity, and confidentiality.
- Perform other duties as requested.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
