Level 2 Assistant Manager(03795) - 390 Rhode Island ave

Domino's Franchise•Fall River, MA

12h

About The Position

The Assistant Manager is responsible for everything that happens during a shift and sets an example for the crew by following company policies and procedures. The role includes managing staffing, paperwork, costs, cash, food, schedules, store standards, customer service, attendance, cleanliness, marketing, and profitability. Assistant managers also perform general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. On-the-job orientation and training are provided. The position may include delivering products by car to customers and delivering flyers or door hangers. It involves working in a range of store temperatures and conditions, including exposure to hot equipment, sharp edges, food odors, cornmeal dust, cramped spaces, and adverse weather. Physical activities include standing, walking, lifting and carrying supplies, pushing trays, climbing stairs, bending, reaching, and frequent hand use.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds and navigating stairs.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage staffing, paperwork, cost controls, cash control, food management, and work schedules.
Set an example for the crew and ensure company policies and procedures are followed.
Maintain store image, cleanliness, and operating standards.
Provide great customer service and maintain customer relations.
Monitor attendance and punctuality, marketing, and profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers when required.