Assistant Manager: Terrain Park - Hourly
About The Position
The Assistant Manager, Terrain Parks supports the planning, execution, and oversight of daily terrain park operations. Working with the Snow Surfaces Manager and Mountain Operations leadership team, this role helps deliver a safe, innovative, industry-leading terrain park experience while supporting employee engagement, operational excellence, and exceptional guest service. The Assistant Manager hires, develops, and directly supervises terrain park employees; supports terrain feature design and construction; ensures compliance with risk management standards; coordinates with cross-functional departments; and helps build a high-performing team culture aligned with Vail Resorts' mission, values, and Epic Service standards. The role also supports hiring, scheduling, and employee management across Snow Surfaces. It includes hands-on operational leadership and serves as acting department leader when the Snow Surfaces Manager is unavailable.
Requirements
- At least 18 years of age.
- Advanced skiing or snowboarding ability.
- Leadership, supervisory, or crew lead experience.
- Strong communication and organizational skills.
- Valid driver's license.
- High school diploma or equivalent.
- Safety-first mindset, accountability and reliability, strong work ethic, team-oriented leadership, adaptability in dynamic outdoor environments, and commitment to exceptional guest and employee experiences.
Nice To Haves
- Experience in Terrain Parks, Grooming, Snowmaking, or Mountain Operations.
- Snowcat or heavy equipment operation experience.
- Workforce scheduling and employee development experience.
- Risk management and safety leadership experience.
- Experience leading seasonal teams.
- Experience in mountain operations, construction, landscaping, agriculture, transportation, heavy equipment, or similar operational environments.
Responsibilities
- Oversee daily terrain park operations and venue readiness.
- Support terrain feature construction, maintenance, inspections, and risk management.
- Ensure compliance with company safety standards and operating procedures.
- Partner with Grooming, Snowmaking, Ski Patrol, and Lift Operations.
- Assist with recruiting, interviewing, hiring, onboarding, and training employees.
- Develop schedules and staffing plans to support operational needs.
- Coach employees, provide performance feedback, and foster accountability.
- Promote employee engagement, recognition, and professional growth.
- Coordinate labor resources across Terrain Parks and Snow Surfaces operations.
- Support budgeting, inventory management, and departmental reporting.
- Monitor terrain quality, operational performance, and guest feedback.
- Support special events, competitions, and resort initiatives.
- Support hiring, scheduling, and employee management across Snow Surfaces.
- Serve as acting department leader when the Snow Surfaces Manager is unavailable.
Benefits
- Free employee passes, discounted lift tickets for friends and family, and free ski lessons.
- Employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) Retirement Plan.
- Employee Assistance Program.
- Training and professional development.
- Referral Program.
- Wellness benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
