Assistant Manager Retail Arlington
About The Position
The Assistant Manager Retail assists the store manager with the overall operation of a Goodwill business unit and supervises associates, including Team Leads. The role develops, coaches, and trains direct reports; supports exceptional service for customers, donors, coworkers, and community partners; and helps maintain store operations, appearance, safety, security, and policy compliance. The position may perform store personnel duties when needed and may act as safety captain in some stores. This is a retail leadership opportunity with flexible scheduling to meet the needs of a seven-day-per-week business. The role requires a personal vehicle to transport store receipts to the bank. The posting highlights compensation, career growth, paid time off, healthcare, and bonus potential.
Requirements
- High school diploma or equivalent.
- One to three years of previous management experience in retail or a similar service-oriented business or environment; military experience may qualify.
- Basic math and computer skills, including the ability to create and manipulate spreadsheets, understand computerized time and attendance systems, and use POS systems.
- Ability to communicate effectively in English, verbally and in writing.
- Excellent customer service skills.
- Willingness to work flexible days and hours, with a schedule that can meet the needs of a seven-day-per-week business.
- Personal vehicle to transport store receipts to the bank.
Nice To Haves
- Associate’s degree or higher.
- Fluency in a language other than English.
Responsibilities
- Assist the store manager with the overall operation of the business unit.
- Develop, coach, and train direct reports in the business unit.
- Help create an atmosphere of exceptional customer service for internal and external customers.
- Make recommendations for hiring and evaluating associates on the team.
- Assist the store manager with daily administrative and clerical store functions.
- Provide customer service, including resolving customer concerns.
- Fulfill the duties of store personnel when needed.
- Model, monitor, and enforce company policies and standards.
- Monitor sales transactions and ensure proper sales procedures are followed.
- Maintain the general appearance of the store and premises according to agency standards.
- Assist with enforcing store safety and security procedures and ensure safety procedures are followed on an ongoing basis.
- Act as safety captain in some stores.
- Perform other duties as assigned.
Benefits
- Paid personal time off (PTO).
- Paid holidays.
- Basic life insurance.
- Short- and long-term disability benefits.
- Individual and family medical, dental, and vision benefits.
- Pet insurance.
- Employee discounts.
- Access to an employee assistance program (EAP).
- 403(b)/401(k) plan with match available after one year.
- Bonus potential.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
